Author Topic: SendMail error "no connection" after saying it is using existing/open connection  (Read 474 times)

HalB

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Hello all,
A customer using our product (utilizing Chilkat for email) made some change they can't recall a month ago and now emails aren't going out. Here is the Chilkat Log:

Quote
ChilkatLog:
  SendEmail:
    DllDate: Dec 27 2016
    ChilkatVersion: 9.5.0.65
    UnlockPrefix: ***********
    Architecture: Little Endian; 32-bit
    Language: Visual C++ 12.0 (32-bit)
    VerboseLogging: 0
    sendEmailInner:
      renderToMime:
        createEmailForSending:
          xSigningAlg: sha1
          Auto-generating Message-ID
        --createEmailForSending
        renderToMime: Elapsed time: 0 millisec
      --renderToMime
      sendMimeInner:
        ensureSmtpSession:
          ensureSmtpConnection:
            SmtpHost: mail.med.com
            SmtpPort: 25
            SmtpUsername:
            SmtpSsl: 0
            StartTLS: 0
            smtpConnect:
              smtpHostname: mail.med.com
              smtpPort: 25
              connectionIsReady:
                Using existing/open SMTP connection to send email.
              --connectionIsReady
            --smtpConnect
          --ensureSmtpConnection
        --ensureSmtpSession
        sendSmtpEmail:
          sendWithPipelining:
            sendMailFrom:
              mailFrom: noreply-CognitionCockpitCOE@med.com
              sendCmdToSmtp:
                no connection.
              --sendCmdToSmtp
              Failed when sending MAIL FROM:<noreply-CognitionCockpitCOE@med.com>
            --sendMailFrom
          --sendWithPipelining
        --sendSmtpEmail
        Reconnecting to the SMTP server and retrying...
        ensureSmtpSession:
          ensureSmtpConnection:
            SmtpHost: mail.med.com
            SmtpPort: 25
            SmtpUsername:
            SmtpSsl: 0
            StartTLS: 0
            smtpConnect:
              smtpHostname: mail.med.com
              smtpPort: 25
              connectionIsReady:
                Using existing/open SMTP connection to send email.
              --connectionIsReady
            --smtpConnect
          --ensureSmtpConnection
        --ensureSmtpSession
        sendSmtpEmail:
          sendWithPipelining:
            sendMailFrom:
              mailFrom: noreply-CognitionCockpitCOE@med.com
              sendCmdToSmtp:
                no connection.
              --sendCmdToSmtp
              Failed when sending MAIL FROM:<noreply-CognitionCockpitCOE@med.com>
            --sendMailFrom
          --sendWithPipelining
        --sendSmtpEmail
      --sendMimeInner
    --sendEmailInner
    Failed.
  --SendEmail

Any ideas why it would switch from saying it has a connection to saying it doesn't?

Hal
« Last Edit: January 22, 2018, 01:18:11 PM by HalB »